Contents ix 15—Staying Calm: “Disabilities” and Behavior in the Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336 Barbara Klipper and Carrie Banks 16—Web Accessibility Checklist for Inclusion on the Internet: 10 Things to Double-Check Before You Publish Online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360 Laura March and Amelia N. Gibson 17—Building a Barrier-Free Online Library. . . . . . . . . . . . . . . 377 Amelia Koford and Drucilla Martinez de Morales 18—Illustrative Information Support Services for People Who Are Differently Abled in Alabama’s Public Libraries: An Exploratory Website Content Analysis . . . . 390 Bharat Mehra and Baheya S. Jaber PART V: LEADERSHIP: INCLUSIVE POLICIES, PRACTICES, AND ENVIRONMENTS FOR LIBRARY STAFF WITH DIFFERING ABILITIES AND NEEDS 19—Designing an Inclusive Hiring Experience and Workplace: A Tripartite Approach. . . . . . . . . . . . . . . . . . . . 426 Kim M. Thompson, Paul T. Jaeger, and Clayton A. Copeland 20—Building Collective Leadership to Advance Equity. . . . . 442 Cassandra O’Neill 21—Stigma Within the Library: Barriers to Employee Disability Accommodation. . . . . . . . . . . . . . . . . . . . . . . . . . 459 JJ Pionke PART VI: CONCLUSION 22—The First Best Hope for Disabled People: A Letter to Current and Future Librarians. . . . . . . . . . . . . . . . . . . . . . . 478 Paul T. Jaeger Afterword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 487 Samantha K. Hastings About the Editor and Contributors . . . . . . . . . . . . . . . . . . . . . 489 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 497
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