Acknowledgments vii Preface ix Linda C. Smith Introduction xiii Diane Zabel and Lauren Reiter Part I—Education, Skills, and Training 1 1 Current Status of Reference Education in the Library and Information Science Curriculum 3 Elizabeth Mahoney, Lauren Reiter, and Diane Zabel 2 New Look, Same Essence: The Enduring Value of Reference Librarianship 7 Aliqae Geraci and Kelly LaVoice 3 Beyond the Checklist: Effective Onboarding and Training for Reference Services Success 19 Daniel Hickey 4 Continuing Education for Reference/Public Service Librarians 27 Anne Langley Part II—Still Evolving Service Models 35 5 Save the Time of the Reader: Using S. R. Ranganathan’s Fourth Law as the Vision for the Future of Library Reference Services 37 Corey Seeman 6 Reference Next 51 Marie L. Radford 7 Do-It-Yourself Reference 63 Naomi Lederer 8 Peer-to-Peer Reference Services in Academic Libraries 73 Hailley Fargo Contents
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