Contents Preface: How to Read This Book ix Acknowledgments xi Introduction xiii 1. Trans 101 1 2. Pronouns and Other Language 13 3. Personal Information 33 4. Restrooms 45 5. Job Postings and Interviews 55 6. Library Employees and Coworkers 69 7. Conferences and Other Events 83 8. Patron Complaints and Employee Objections 95 9. Library Schools 103 10. Academic Libraries 115 11. Access Services 125 12. Collection Development 133 Conclusion 143 Glossary 145 Resources 147 Index 151
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